Top Ten Most Frequently Asked Questions
Q.1) What type of collections does the firm handle?
A:)Credit card debt, purchased debt, consumer loans, auto deficiencies.
Q.2) Can the firm accept electronically placed accounts?
A:) Yes, our collection software allows us to receive placements electronically. Data can be translated from a variety of formats.
A:) Yes. All of our account representatives are trained and well versed in the FDCPA. Additionally, the firm utilizes a FDCPA training video as well as quarterly testing.
Q.6) Does the firm use an auto dialer for outbound calls?
A:) Yes. The firm runs dialer campaigns daily to ensure maximum penetration of accounts.
Q.7) What are your typical liquidation rates at 12 months and 24 months?
A:) Liquidation rates vary from client to client. In general, on direct placements our liquidation rates at 12 months range from 9% to 11% while at 24 months they range from 16% to 25%. On purchased paper our liquidation rates at 12 months range from 6% to 8% while at 24 months they range from 12% to 18%.
Q.8) How does the firm get paid?
A:) The firm works on a contingency basis meaning we only get paid if we collect. Contingency rates vary from client to client. The firm can net its fee or send an invoice for fees according to client specifications.
Q.9) How often does the firm remit collection recoveries?
A:) The firm has the ability to remit according to client specifications.
Q.10) How does the firm handle billing for court costs?
A:) Similar to the remit process, the firm has the ability to bill client for court costs according to client specifications.
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Maitland, Florida Office:
2300 Maitland Center Parkway - Suite 200
Maitland, Florida 32751
Phone: (321) 282-4111 Fax: (321) 282-4112
Plantation Office:
301 NW 84th Avenue - Suite 208
Plantation, Florida 33324
Phone: (954) 644-7299 Fax: (954) 664-7297
Florida's Premier Collection and Commercial Litigation Law Firm.
Have a specific question that needs to be answered fast, please call us at (321) 282-4111 and speak to an attorney today.
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